RETURN POLICY
Carefully review your shipping and billing information for accuracy before submitting your order. Once an order has been placed, it cannot be changed or cancelled.
Purity Style is totally committed to customer satisfaction. Please contact us by email online@purismstyle.com if you receive an item in a flawed or damaged condition, or if it doesn't quite match the description on site. We will arrange returning the product And the customer should return item to our return address from no later than 14 days after the negotiating with our customer service. Where possible we will arrange for a new replacement to be sent to you or a return for a full refund of the Defective item.
IMPORTANT NOTICE CONCERNING REFUNDS
As soon as you return your item to us and it's received into our system, we will expeditiously send a refund request to you. Your credit or refund will be done via PayPal. We aim to complete the refund process within 14 working days, but it May take longer depending on actual circumstances.
Please note that before providing a refund for any returned product we will first verify its condition. All Non-returnable items, Purism Style also neither receive refund nor return to you. We do not refund shipping or freight charges on any orders or returns. We The only value of products. And if your order was placed with a promotion code or free gift, you must return them together in order to have the refund. Otherwise, original price of the product will be deducted from the refund.
GENERAL RETURN POLICY
The product must be in its original condition, unused and in If original do not receive your return in its original condition, a service charge of $10 will be deducted from your refund. Returns other than for exchange or replacement will be assessed a fee of $10 which will be deducted from your refund. We do not refund any freight or shipping charges. This policy applies for all orders.
We do not accept returns or exchanges after 30 days from the date your order ships, including any products, clearance items, any discount, that had already stated non-returnable, and any free gift product and samples.
RETURN PROCEDURE
If you have received a defective or incorrect item, please contact us at sales@purismstyle.com with your purism style account and provide the following information:
▸Account name
▸Order number
▸Photo of receiving product
▸Indicate returned products and the reason for your return
After that, prepare your package with the documents enclosed in your order. Place the item(s) with all the original packaging inside the box.
Attach the Return Label (shipping waybill) and a signed Return Note to the outside of your box and hand the courier the spare copies of both documents.
RETURN PACKAGING
To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
Some products do not qualify for a pre-paid return label because of their value. Please feel free to contact our customer service department to email us at online@purismstyle.com and we will be happy to assist you.
※ The customer must understands and agrees to the following when determining the purchase:
The mailing information is subject to the information provided by the customer. If there is any losing or returning the mail due to filling out the mistakes and leaks, our store is not responsible, the customer is responsible for the risk, and may need To pay extra postage for re-posting., when the customer fills in the information, please check and confirm that the information is complete.
If you would like assistance in returning an item, please contact our customer service department to email us at online@purismstyle.com. We will be glad to walk you through the return process.
* In the event of dispute, Purism Style had the right to make final and conclusive decision.
